For independent service businesses

Enquiry-to-payment software for service businesses.

Manage customers, quote requests, bookings and payments in one connected workspace. Let customers book directly, keep custom work moving and see what needs attention without piecing the day together across messages, calendars and spreadsheets.

Direct booking, not a marketplaceAppointment-led and quote-led workNo client app

Dashboard

A live view of your business

Today

● Live business overview

Good morning, Luna Studio

You have 4 bookings today. The next starts at 10:30.

Today

4

Next 7 days

18

Customers

126

Collected

£2.4k

Booking momentum7 days

Next up

Colour & style

10:30 · Sophia

Illustrative workspace · sample data

New enquiry

Wedding photography

Quote requested 3 minutes ago

01

Enquiry

Capture customer details and quote requests without losing them in messages.

02

Quote

Review the work, shape the offer and keep the customer conversation moving.

03

Booking

Confirm a live appointment or schedule an agreed custom job.

04

Payment

Send a bill, collect payment and see what is still due.

Marketplace discovery and direct booking solve different problems.

A marketplace can help when being discovered is the priority. Direct booking is built for customers who already know where they want to go—from Google, Instagram, referrals or a previous visit.

Compare the two models →

Choose marketplace discovery when…

You need a consumer directory to put your business in front of people who have not found you yet.

Choose direct booking when…

You already attract customers and want them to book through a focused journey built around your business.

One connected workspace

One place for the work between enquiry and payment

Use the parts that fit your business, whether customers book a standard service or ask for a tailored quote first.

Dashboard

A live view of your business

Today

● Live business overview

Good morning, Luna Studio

You have 4 bookings today. The next starts at 10:30.

Today

4

Next 7 days

18

Customers

126

Collected

£2.4k

Booking momentum7 days

Next up

Colour & style

10:30 · Sophia

Illustrative workspace · sample data

For work that needs more than a time slot

Keep the people, resources and paperwork for each job together. Choose the tools that fit the way your business works.

Book the room and the right person together

A treatment, lesson or studio session can need a staff member, a room or both. Available times follow their working hours and closures.

Rooms are a Pro feature.

Explore staff and room scheduling

One group booking, clear payer bills

Run a class, club or shared appointment with minimum numbers, capacity and one reserved session. Add the people attending and choose who pays for their booking.

Group bookings are enabled separately for your business. Waivers require Pro.

Explore group bookings and bills

Keep the brief, agreed work and booking connected

When a customer needs a tailored price, review their request and create a custom-priced booking. Book a time, schedule later or track work without an appointment.

Customer quote requests are a Pro feature.

Explore custom quoted work
Oryza Wellness treatment space

Customer story

“Clients can book when it suits them, and the day feels much easier to manage.”

See how Oryza Wellness built a professional booking journey and reached around 50 online bookings a month.

Read the story →
Clear features. No marketplace model.

More control for you, a simpler experience for your customers

Compare the Book In Time plan that suits you with common approaches used by other booking platforms.

Showing the Pro plan

£14.99

per month

Unlimited

team and services

Your Stripe

your payouts

Pricing

Straightforward monthly cost

Book In Time Pro

£14.99/month or £149.99/year

Common platform approach

Pricing and included features vary by provider and tier

Capacity

Booking allowance

Book In Time Pro

Unlimited bookings for normal business use

Common platform approach

Limits commonly increase with higher-priced plans

Team

Multiple team members

Book In Time Pro

Unlimited team members and services

Common platform approach

Extra users may require a higher tier or per-user fee

Team

Roles and access control

Book In Time Pro

Owner, manager and staff roles with scoped access

Common platform approach

Role controls and permissions vary by plan

Team

Per-person schedules

Book In Time Pro

Individual hours, breaks, blackouts and service coverage

Common platform approach

Scheduling depth varies across providers

Customers

Customer self-service

Book In Time Pro

Secure Customer Hub to view, manage and pay for bookings

Common platform approach

Often restricted to selected plans or app accounts

Selling

Packages and service extras

Book In Time Pro

Packages, session tracking, add-ons and quote requests

Common platform approach

Packages and add-ons are frequently higher-tier features

Payments

Card payments and payment links

Book In Time Pro

Your own Stripe account + optional payment-link add-on

Common platform approach

Payment provider, transaction fees and payout control vary

Communication

Email and SMS reminders

Book In Time Pro

Email included + SMS through your own Twilio account

Common platform approach

SMS is commonly usage-based or sold as an add-on

Brand

Your booking experience

Book In Time Pro

Full branding + optional custom domain setup

Common platform approach

Advanced branding and custom domains are often premium

Insights

Business analytics

Book In Time Pro

Advanced revenue, service and team reporting

Common platform approach

Advanced reporting is commonly reserved for higher tiers

Security

Private business and staff data

Book In Time Pro

Tenant isolation, protected staff data and secure customer links

Common platform approach

Security and access models vary by provider

Data

Your client relationships

Book In Time Pro

Your customer list and booking history stay yours

Common platform approach

Export, portability and marketing terms vary

Revenue

Marketplace commission

Book In Time Pro

No marketplace commission

Common platform approach

Marketplace products may charge booking commission; SaaS tools vary

Unlike marketplaces, Book In Time works for your business — not theirs.

“Common platform approach” describes patterns across booking software and marketplaces. Individual providers, prices and plans vary. Stripe and Twilio charge their own standard usage fees.

Fair use

Unlimited features are provided for normal business use. Rare abnormal usage that affects system performance may be reviewed; ordinary day-to-day operations are unaffected.

Start your 60-second setup →

Start free • No card required • Cancel Pro anytime

Built for every screen

The full booking journey in your customer’s pocket

A fast, touch-friendly page for customers and a responsive workspace for your team. Nothing to download and nothing new to learn.

Mobile-first booking

Clear steps keep customers moving from service to confirmation.

Responsive admin

Bookings, schedules and payments stay usable on tablets and phones.

Your brand stays visible

Colours, logo and messaging carry across every screen.

Dashboard

A live view of your business

Today

● Live business overview

Good morning, Luna Studio

You have 4 bookings today. The next starts at 10:30.

Today

4

Next 7 days

18

Customers

126

Collected

£2.4k

Booking momentum7 days

Next up

Colour & style

10:30 · Sophia

Illustrative workspace · sample data

LLuna Studio
Book

Online booking

Book a little time for yourself

1Service
2Time
3Details
4Confirm

Choose your service

What can we help with?

6 services
Hair & beauty⌃

Cut, finish & style

60 min · Next available today

£45

Built around how your work starts

One system for three common service workflows

Book In Time adapts to the way you sell, rather than forcing every business into the same appointment flow.

Appointment-led

Publish services and live availability, offer online payment or pay later, and make repeat booking straightforward.

Quote-led

Capture the job details first, respond with a tailored quote and turn agreed work into a confirmed booking.

Mobile and local

Keep the customer, location, scheduled work, assigned team and payment status together.

Popular appointment businesses

Not a salon or clinic? Book In Time also supports mobile, professional, trade and event-service businesses.

Questions, answered

What businesses ask before they start

Need something more specific? Talk to us and we’ll help you decide whether Book In Time fits.

Yes. The Free plan needs no credit card and supports up to 50 bookings a month, two team members and five services. Upgrade only when your business needs more.

Start on the Free plan

Make the next booking easier for everyone

Create your business page and share it when you are ready. No card, no marketplace commission from Book In Time and no pressure to upgrade.

Create your free account →

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Talk to Book In Time

Tell us about your business and we’ll help you find the right setup.